Conflict Resolution Training for Businesses and Non-Profits. 

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Training sessions include:

Basic Conflict Skills Training Part 1 (1 hour): A framework for how to think about conflict with brief introduction to conflict de-escalation tools.

Basic Conflict Skills Training Part 2 (1 hour): A review of part 1, followed by a group exercise geared towards understanding different approaches to conflict. 

Basic Conflict De-Escalation Skills Training (3.5 hours): Discussions include contextualizing conflict, identifying and addressing a person's true "interest" or motivation, understanding different approaches to conflict, basic conflict de-escalation tools, and small group role plays.

 

Let's talk about your organization's needs to create a customized training for your workforce.