From March 4-8, Americorps LISC held it's national conference in San Diego, CA. Americorps LISC connects Americorps members with Local Initiatives like employment counseling, affordable housing assistance.
During the conference, I taught conflict resolution skills to nearly 120 program leaders from around the country. During the 3.5 hours workshop, we talked about listening skills, putting issues in context, and on the ground de-escalation tools. People were so involved in the small group games that other workshops banged on the walls to get us to quiet down. I met some inspiring people and the feedback was incredible!
If you're interested in conflict resolution training in your workplace, give me a call: 917-819-5656.